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Our Terms & Conditions

At Synergy we like to ensure its clients are fully aware of what you can expect from us and what Synergy expects in return.

Please click on the pdf link to download Synergy's full Terms and Conditions Document, this document covers many of our policies in one so feel free to take a look.


All of the following areas and policies are covered in our T&C’s document

  • Definitions

  • Acceptance of the Terms & Conditions

  • Applicable Law

  • Cancellation, Rescheduling & Refund Policy

  • Consequential Loss

  • Copyright

  • Data Protection

  • Registration, Payments & Joining Instructions

  • Privacy Policy

  • Termination

  • Trainer and/or Assessor Selection

  • Warranties and Liabilities

  • General

  • Synergy Training Group Contact Details


We’re only ever a phone call away so Call: 0121 605 7533 or alternatively email us at  and we’ll be only too happy to discuss any needs or questions you may have.