How we Work

How we work

We like to keep things simple.

We find that most organisations want one of the following approaches:

In Company – We come to you:

Our In Company courses mean we come to you and deliver, you can book one of our courses, presented by one of our experts at a date and time time to suit you.


If one of our programmes looks right for you but needs to be tailored to suit your specific requirements – perhaps to take account of your particular policies and procedures (the most common scenario) – then as well as all the ‘W-questions’ we will need to discuss with you in more detail just what your training objectives are and how best we can tailor the advertised programme to meet them.

We will then brief the trainer (and we may well get them to call you direct to agree the precise changes) before confirming the price and date with you.


If you like our approach, feel free to ask us to develop a programme for you from scratch if you don’t see what you are looking for on the website. We will take a brief from you, perhaps arrange to visit you with the relevant expert trainer and then put a proposal to you. We enjoy problem-solving, so if you have a training requirement that you are finding particularly difficult to source do please see if we can help. ‘

Off the peg:

We can adapt all of our courses to meet your specific needs. The first thing we’ll do, is to find a programme which is aligned to your needs in terms of topic, duration, etc. Working in partnership with you, we’ll decide on the level of adaptation required to meet your specific needs and make the necessary changes.

Something a bit different’:

This is where the tailoring metaphor breaks down! You may well have a requirement that cannot be met by a single course. You might want us to develop a major ‘roll-out’ programme to achieve a particular objective (e.g., to instill diversity awareness at all levels throughout your organisation), or you may need a medium-term development programme for all your people within a particular function (e.g., a sales development programme).

Or perhaps you want a management development programme with one-to-one mentoring and coaching follow-up?

Or have you already developed a programme and simply require a specific input to it?

Whatever the requirement, give us a call – without any obligation whatsoever –and perhaps we can meet up to see how we can help you, and don’’t forget that we can also undertake a training needs analysis for your annual training needs.


What? Which course you’d like

When? a range of dates would be good, so that we can confirm the trainer availability

Where? On your premises or perhaps at a nearby hotel – Or somewhere a bit different

Who? Roughly how many participants and their job titles of functions

Why? Tell us your objectives in arranging this event and we will ensure that they are met


Our “Engagement Model”:
This details every task we will perform, describes all deliverables, outlines all project timelines and provides a listing of the roles and responsibilities of our team and the prospective client’s team.

We work and stay with you to ensure completion to a successful conclusion.


Contact us to arrange a meeting on 0121 605 7533

What our clients say

Why us?

In-House delivery can save up to 80% on the cost of your training

Eliminate the need for delegate travel

Save time

Have the course tailored to your exact needs

98.7% of delegates who we trained in-house would recommend us

Reduce your carbon footprint

Improve delegate interaction and team motivation

Lets talk

Contact us on 0121 605 7533 today for a free no-obligation consultation or

We can conduct a health check to identify your training needs and determine together if our services synergise with your needs.

Sign up to our newsletter and never miss the news on our latest course releases, articles and current insights ..

Let’s work together to make your next project a success?

Put your main title here

An optional, secondary, title can also go here…


What our clients say


Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore

Lets talk

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore

Our working relationships

Synergy established in 2004 has work with clients in the following multiple industries Automotive, Aviation, Banking & Financial Services, Charity Sector & 3rd Tier Sector: Consulting, Education, Engineering and Construction, Government, IT & Telecoms, Legal, Leisure & Tourism, Logistics & Transportation / Packaging, Medical & Healthcare, Oil and Gas, Public Sector, Retail, Training and Utilities.


With global, multi cultural clients, working in transformational Change, organisational evolution and change, experience in change diagnostic, design and implementation of cultural change programmes: Organisational Development, Design and Performance: Employee engagement, Succession planning, Talent management, Recruitment search and selection, Stakeholder Management and Engagement: People and Learning Strategy: Training design, delivery, assessment and evaluation, building of TNA and LNA for the full project cycle. Competency framework development and implementation, Coaching and mentoring, Leadership and Management Development and Psychometric Profiling: